A person answers, not a ticket system.

Setup, a channel that will not load, a question before buying, a refund: everything is handled in the same conversation.

The fastest. Send a message and we reply in the conversation.

Email

For requests that can wait, or to attach screenshots.

24/7. We do not display a guaranteed response time, because we could not prove it to you.

All year round

Question about a channel or competition: give the exact name. We will tell you honestly whether we carry it, before any payment.
Setup problem: tell us your device (brand and model) and the app you use.
Refund: give the order email and payment date. See the refunds page.
DMCA notice: use the procedure on the DMCA page.